8 months ago I bought a character from safepoint but it did not appeal to me, I contacted safepoint and they replied to me immediately on the point.
I told them that I did not like the character I bought and they told me that its absolutely fine your money is not wasted we'll keep it as store credit.
months came by and I genuinely forgot that I had store credit. I loaded up the website, went through the catalog and found a good character so I contacted them and asked them about the store credit and that I want to purchase this specific character. to my amazement, they finalized everything in 3 mins and gave me all the details.
Thank you so much SafePoint for the astounding customer service.