Our warranty starts from the day of payment and has no expiration date. If account becomes unplayable, we will do our best to recover it back. Most of cases are resolved at that step, but if our specialists didn’t manage to do it buyer receives compensation in form of store credit.
If you have an issue within 3 months you will receive 100% compensation.
If you have an issue between 3 months and 6 months you will receive 50% compensation.
If you have an issue after 6 months you will receive 25% compensation.
1. Warranty works only for account retrievals by original owners.
2. There are no refunds if buyer is tired or not enjoying the account.
3. Refund is not applied if buyer resells the account, gifts it or shares any login information with other person.
4. Warranty voids if an attempt to retrieve the payment was made by customer, including bank chargeback.
5. Buyer receives compensation in form of store credit or similar quality account.
6. Warranty does not apply in case of ban, mute or any punishment measure by game developer.
7. Warranty is applied only within 2 months after covered incident has happened.